Things You Should Know About a Commercial Auto Insurance Policy

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Commercial Auto Insurance Lubbock, TXWhen many people think of a commercial auto insurance policy, they may think of big vehicles such as semi-trucks, box trucks, garbage trucks, etc. However, there are many variations of vehicles that would qualify for a commercial auto insurance policy.

How to Determine If You Need a Commercial Auto Insurance Policy

If you are using your vehicle or your employer’s vehicle for business purposes, you need a commercial auto insurance policy or endorsement. For instance, many people are working in the gig economy in jobs such as delivering food with your own vehicle or doing rideshare. It is important you have the right insurance coverage. If you do get into an accident where you are making a food delivery and damage your vehicle or someone else’s property, your standard personal car insurance policy will likely not cover you. Contact our agents with any questions you may have.

Here is a quick reference to help you determine if you need a commercial auto insurance policy:

  1. Using your vehicle to carry business equipment
  2. Freight transportation
  3. Towing vehicles
  4. Delivering food or goods (Amazon drivers, food delivery drivers, newspaper delivery)
  5. Using your vehicle to chauffeur people (Uber or Lyft Drivers, taxi service)
  6. Transporting material

How Is A Commercial Auto Insurance Policy Different Than My Personal Auto Insurance?

Since your vehicle is being used for business purposes, there are different risks that need to be insured. Additionally, the rating system used by companies is entirely different than a personal auto policy.  Each commercial policy needs vary, so have a discussion with your agent to discuss your specific policy limits. For business owners with many vehicles to insure, business auto fleet policies are available. Additionally, consider adding a commercial umbrella policy above and beyond your standard commercial auto policy to protect your business from a catastrophic vehicle accident claim.

How Much Does Commercial Auto Insurance Cost?

Just like your personal auto insurance policy, a commercial auto insurance policy is rated on many factors. Here are a few common examples of what could determine your insurance rate.

  • Driving records
  • Driver age
  • Credit history
  • The size & type of your vehicle
  • The number of vehicles you are insuring
  • What you plan to transport

Not Sure What Kind of Coverage You Need for Your Business?

That is where we can help. Our agents can help determine what type of coverage will be the best fit for your specific needs. If you plan to use your vehicle for business and personal purposes, we can help you determine an appropriate type of policy. If you are only looking to cover your vehicle for business use, we can help find you the best rate. We will explain all of your options so you understand your policy. Get a free commercial auto insurance quote by calling or emailing us.

It’s Cyber Awareness Month – Are You Following Good Practices?

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October is Cyber Security Awareness Month. Since the pandemic, more individuals are using digital accounts for purchasing through the internet. This can leave you vulnerable & increase your risk for a cyber-attack.

The majority of cyber-attacks begin with phishing emails. Knowing how to spot a phishing email is critical for protecting yourself from a cyber-attack.

Phishing emails are designed to make you click on links. They will often come from companies you use regularly such as Amazon, Apple, Netflix, or other well-known companies. They will often use their logo to make it appear it is coming from the company itself.

What steps do you need to take to determine if it is a scam?

Hover over the domain or email address in your inbox. This quickly gives you the answer you are looking for. If the email address is long or doesn’t look correct, it is a phishing email. If you are unsure if this is a phishing email, contact the company directly.

How to identify a phishing email

Best Practices for Internet Use:

  • Never click on links in emails. If you are concerned, go directly to the company’s website and login if this is possible.
  • If an email is asking you to verify your login, payment information, or any other personal data, this should be a red flag. Do not provide the info. If you are concerned, reach out to the company directly.
  • Don’t download attachments from emails.
  • Always choose a strong password. This should be up to 15 characters long with a variety of letters, numbers, or symbols. You can even use a phrase.
  • Change your password regularly. While this can be annoying, it is best practice.
  • Don’t repeat your password for multiple accounts.
  • If you share a computer with others, use individual accounts for logging in. Always log out of your account when you leave the computer.
  • Have a firewall installed on your computer.
  • If you are asked to save your password on your computer, don’t save it. This can leave you vulnerable.
  • If you have the option for two-step authentication, always choose it.
  • Always update the software on your tablet & phone.
  • Be aware of public wifi. This can leave you vulnerable to a cyber-attack.

How Could You Determine If You Have Been Hacked?

Whether it is your email, social media account, or bank account, if you see something that looks off, change your password immediately. We also recommend running an anti-virus or malware software on your computer too.

Follow these tips to help lower your risk for a cyber-attack. If you have questions about your insurance, contact our agency.

Auto Insurance, Renters Insurance & Discounts for Your College Student

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Insurance for your college student in Lubbock, TexasLeaving for college is an exciting time for your child. Whether your child is moving out of state, moving out of your home or even living with you at home, college is a new chapter in his or her life. Being your agent, there are a few common questions we get asked about insurance.

Does My Child Need Renters Insurance at College?

It’s best we review your current home insurance policy as it may offer some coverage for your child’s belongings while away. Simply give us a quick call and we can do a review. If your child is living off campus, you may want to consider purchasing a renters insurance policy in his or her name. This can be as little as $30/month. As a bonus, this can provide liability coverage too.

My Child Will Not Be Taking a Car to School, Can I Take Them Off My Auto Insurance Policy?

Talk to your agent about this first before canceling. If your child plans to drive a vehicle when he or she returns home or if your child ever drives a friend’s car at school, it is best to keep your child on your policy.

Car Insurance Discounts For Your Child

A few car insurance discounts exist with insurance carriers. It’s important to discuss discount options with one of our agents.

Good Grade Discount – if your child gets good grades, talk to your agent to see if he or she can qualify for a good grade discount.

Multi-policy Discount – if your child has both an auto and renters insurance policy, he or she can earn a discount for bundling the policies together.

Resident discount – if your child is attending college over 100 miles away, but isn’t taking his or her vehicle, your child may qualify for a resident discount. Since the car will be parked at your home and is insured in your name, some insurance carriers will give you a discount since the car will not be used as often.

My Child Is Taking A Car To College. What Should I Know About Auto Insurance?

Reach out to your agent to update the garage address to keep the auto insurance policy up-to-date.

Should My Child Purchase His or Her Own Auto Insurance Policy?

If your child has moved out of the house permanently, it might be time to purchase a separate policy. We can explain their coverage options and shop all of our insurance carriers.

I’m planning on doing an AirBnB at my home. What do I need to know?

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AirBnB Insurance Agency Lubbock, TXMore and more people are taking advantage of the extra income they can make by doing an AirBnB, VRBO or other rental out of their homes. This is a great way to save money for college, pay off your mortgage, pay for a remodel or just make extra money for your savings. But, before you commit and jump into it, consider the risks associated with being a landlord.

Short-term vacation rental properties such as AirBnB, VRBO, HomeAway and others require special insurance. Regardless of whether it is just a room in your house, a trailer or even a separate house, be sure you match your insurance policy to the risk you’re taking on. Believe it or not, you’re a landlord!

What does Landlord Protection insurance include?

As a short-term vacation rental owner, it is possible that your tenants will have access to additional items or toys such as kayaks, hot tubs, bikes etc.

Doesn’t AirBnb or VRBO Provide Insurance?

Yes, they do provide liability and property damage protection for third-party claims when they are booked through the AirBnB website. However, you are only protected up to their liability limits. Like many types of insurance policies, there can be gaps that are created.

Example 1: You become chummy with a previous house guest that booked through AirBnB. You exchange numbers and they text you to book a stay instead of booking through the AirBnB website. During the stay, they’re injured. Because they didn’t book through the website, you’re on the hook for the liability.

Example 2: You use Craigslist to get renters into your short-term rental because there is a big local music festival and it will be easy to rent it out for more money during this time. The renter trashes your property and because of repairs, you can’t rent out the property for months. You lose out on income.

Example 3: An excessively bad bodily injury occurs on your property. The medical bills exceed what the short term vacation rental company provides in insurance coverage. You are stuck with the remaining balance of the medical bills.

It’s common to want to make some extra cash from your short-term vacation rental, but we want it to be a safe endeavor for you. By calling an agent in our office, we can help you eliminate the gaps that exist with insurance that may be provided and get you a policy that is the perfect match for you and your family.

September is National Preparedness Month – Here is How It Relates to Your Insurance

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Insurance Coverage for Natural Disasters in Lubbock, TXFEMA, Ready.gov and Listo.gov are big voices in reminding Americans that September is National Preparedness Month. Ready.gov is a great resource for teaching you how to prepare for a natural disaster.

What do they consider a disaster? Wildfires, flooding, thunderstorms & lightning, hurricanes, earthquakes, tornadoes, landslides, severe weather, droughts and more. No matter where you live in the United States, you can be vulnerable to one or many natural disasters.

Ready.gov breaks down National Preparedness Month in four steps below.

Step 1 – Make a Plan

Step 2 – Build a Kit

Step 3 – Low-Cost, No Cost-Preparedness

Step 4 – Teach Youth about Preparedness

Every step is important in the event of a natural disaster and we encourage you to use this month to read through their information. You can read more here. Knowing information such as a shelter plan, evacuation route, communication plan or even having an emergency kit can be life-saving.

Proper Insurance & Natural Disasters

Having the right insurance coverage is essential if a natural disaster strikes. Many people assume that by purchasing home insurance, you are covered for anything and everything. This isn’t the case. By not having proper insurance coverage, countless people have been financially ruined.

First step with insurance, talk to your agent

Not only should you use this time with your agent to understand your current coverage, but talk about your risks. Should you purchase flood or earthquake insurance? If you were to experience an insurance claim, do you know how you will be compensated to repair or replace what has been damaged?

After talking with your agent, work on Step 2.

Step two includes creating your home inventory list, safely storing important documents and knowing exactly what to do if you experience a claim.

  1. Do you currently have a home inventory list? This is a list of your most important belongings. A home inventory list can be as simple as taking photos of every room in your house. Some individuals have an itemized list on a spreadsheet too. In the event you have an insurance claim, you can quickly reference your items in the event they need to be repaired or replaced.
  2. If you have an insurance claim, be sure to take pictures and videos of your damage. You will work with a claims adjuster so be sure to be timely with your response and save all receipts from purchases you have made regarding your claim. Examples – hotel receipts, meal receipts or other important items.
  3. Are your records safe? Records such as insurance documents, birth certificates, social security cards, marriage or divorce license, passport, pet ID tags, immunization records, medication lists, lease or rental agreement or mortgage or real estate deeds of trusts should all be safely stored in a water or fire proof box.

If you have questions about your current insurance coverage and would like to talk to a professional insurance agent, call us! We are experts in the insurance industry and can do a comprehensive review of your current coverage.

How Commercial Trucks & Vehicles Insurance Premiums Are Calculated

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Truck Insurance Lubbock, TXWhen it comes to insuring large commercial trucks and vehicles, dealing with an experienced insurance agent will provide you with an understanding of your commercial truck coverage options and getting a better price on your commercial truck insurance.

Insuring a tractor trailer or semi-truck is very different than getting insurance on a pickup or SUV. In fact, many factors and discounts that come into play can include:

  • Weight of truck
  • USDOT authority
  • Coverage requirements
  • Cargo being hauled
  • Vehicle Type
  • Driving & CDL experience
  • Years in business
  • Credit history
  • Ticket & accident history
  • Distance typically driven
  • How you choose to pay
  • Prior insurance history

If you’re looking to get lower truck insurance premiums, there are some things that you can do.

  1. Clean up your driving history: Clean drivers have lower premiums. Period.
  2. Pay In Full: Paying your insurance premium in full (when possible) can provide massive discounts.
  3. Raise deductibles: Increasing your deductibles essentially shifts some of the risk to you. This can lower your premiums.
  4. Work with an agent who specializes in truck insurance: Insurance agents are discount detectives and want to help you get the most coverage for the best price. You won’t pay more for working with an agent either.

Questions to ask your agent:

Our licensed commercial truck agents will tailor a policy to meet your insurance needs as well as the contractual needs that you have. Be sure to have an open conversation with your agent including your driving history as this will always come up when a clue or motor vehicle report is run.

Let us help you find the best rate on your commercial truck insurance. We’ll dig for discounts, search our network of commercial truck insurance carriers and help find you the right coverage at that right price.

What Every First Time Homebuyer Should Know About Homeowners Insurance

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Home Insurance Agent Lubbock, TXOwning your first home is one of the most exciting and biggest accomplishments in life. It is a memorable time and something to be proud of. With this excitement comes the responsibilities of maintaining and insuring the home. While we can’t help with the maintenance, we can help you understand and properly insure your new home.

What Does Home Insurance Cover: Homeowners insurance is a broad policy that covers the structure of your home against losses like fire, theft, vandalism and other weather related losses. You also have coverage for liability for injuries to others while visiting your property such as slip and fall claims or even dog bites. It is important to understand that losses from floods and earthquakes are typically excluded from the standard homeowner’s insurance policy. You can get a separate policy for these types of losses.

What Does Home Insurance Cost: The cost of a homeowner’s insurance policy varies on several factors including your credit history, your previous loss history (dog bites or liability, or property loss claims), the value of your home and any scheduled property like jewelry and art. Our agency can give you exact numbers and because we’re an independent insurance agency, we can compare several home insurance companies at once for you to find the right coverage at the right price.

Does Home Insurance Cover Detached Structures? If your home has a detached garage or other detached structure like a home office or art studio, your policy can include things like “Other Structures Coverage.” Talk to an agent to learn more about insuring your detached structures.

Are My Personal Items Covered?  Homeowners policies come with personal property coverage. This amount varies by company and can be increased with most companies. Be sure that the amount of coverage you select for personal property is sufficient for the items you own.

Are Dogs okay? Most dog breeds are okay to be covered under the liability portion of your home insurance policy. Some dog breeds such as Pit Bulls, Akitas and other dogs are classified as dangerous and may be excluded from coverage. Check with your insurance carrier for a list of breeds they will not insure.

Many options and additional coverages are available for home insurance that are not included in a standard home insurance policy. Check with a licensed agent in our office for additional coverages you may want to include with your new home. Again, congratulations on your new home purchase and if we can help you in anyway, please let us know. We appreciate the opportunity to be your homeowners insurance agent.

Six Things to Do If You Get Into a Car Accident

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What to do if you get into a car accident in Lubbock, TXBeing in an accident can be a very frightening event. Being prepared to know how to handle the situation when it occurs will help you deal with the shock of it, and obtaining proper documentation helps support a claim. While accidents will happen to almost every driver, whether their car is parked and unattended, or while they’re driving, knowing these important steps will help you deal with the unfortunate situation.

Safely park your vehicle: If you happen to be driving when the accident occurs, safely pull the vehicle over to the side of the road. If possible, carefully write down the license plate and description of the other vehicle(s) involved in the accident. If you are reporting a hit and run, this information will aid police in locating the driver. In the event of a hit and run it most likely happens when your vehicle is unattended. If you return to your vehicle to find damage, look for clues to help you prove your case, i.e. Security cameras.

Assess any Injuries: If someone is injured, take care of their immediate needs and quickly call 911. It is typical to be jittery after such an event so catch your breath too.

Call police: Once you’re safely parked, you should call the police to file a report, especially if another party is involved. It’s important to always have documentation of how the accident happened. Some people want to settle the claim without going through insurance, but this comes with risks. The other driver may not live up to their word and without contacting the police, it turns into a he said, she said scenario.

Exchange Information: Exchanging insurance ID cards is always recommended. Be sure to have their name and phone number too. It’s simple to take a picture with your phone. Be sure to include the car’s license plate number, year, make and model too.

Take pictures/Gather any witness information: If you have a witness who wants to share their side of the story, jot down their phone number and name. Your insurance company will want to talk with any witness to the accident. Taking pictures also gives your insurance company more details on the damage of your vehicle.

Call your insurance company: Sometimes even though vehicles collide, the damages may be limited, so you’ll want to take a close look and determine if you want to pursue a claim or get an estimate first before calling your insurance company. If someone was injured or if you have major damage, it’s always best to call your insurance company immediately. Your insurance company can assist you with your claim so if you have taken pictures and provided all the information above, your claim can be settled quicker.

While we hope you never have to experience a car accident, being prepared will help you tackle the unfortunate situation. If you have questions about your auto insurance, call us. We can review your current coverage, provide you a quote or answer any of your questions.

Benefits of An Independent Insurance Agent

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There are many ways these days to buying an insurance policy. Some people may feel the easiest way is to simply go online and purchase it yourself. You could even shop many carriers yourself to find the best rate for the coverage you need. However, there are many more additional benefits you could gain by going through a local insurance agency.

Save Yourself Time

As we mentioned above, yes you could shop for insurance yourself through several of the top insurance carriers. But, what is your time worth? By shopping with a local insurance agent, we can do the shopping for you. Get 10 quotes or more at once! We’ll provide you many choices by shopping our top insurance carriers to find you the best coverage at an affordable price. In fact, many of our companies are likely the big ones you’ve heard of. If for any reason you want to change insurance carriers down the road, we can do that for you – you don’t need to change agents.

Get Professional Advice

Instead of guessing what coverage you might need, you can get professional advice by working with a local insurance agency. Since we specialize in this field, we can listen to your needs and find the right coverage that matches. We can also ensure you don’t have any gaps in coverage in the event you have an insurance claim.

Truly Understand The Coverage You Are Buying & Additional Coverage Options Available

Insurance can be complicated. We try to simplify the process. Not only do we want to help you understand your current insurance policy, but help if you are interested in different coverage options. Feel confident knowing you’re informed about exactly the coverages you have and what you might want to consider.

Score a Discount

Our licensed agents are discount detectives. Let them search for all the hidden discounts so you get the best rates and coverage for your money. We understand it is important you have affordable insurance coverage. That’s why we are constantly looking for ways to get you to qualify for a discount. If you are unhappy with your insurance plan at renewal, we can look at coverage options through other carriers to find the best fit for you.

Have a Relationship With Your Agent Vs. Calling an 800 number

We are a phone call or email away. By working with the same agency time and time again, we can help you with anything. From claims, to policy updates or questions, we strive to be a partner you trust and can rely on.

Competitive rates

A local, independent insurance agent will work hard to save you money. We have the ability to quote from many different insurance carriers and are able to provide you with several carrier options. Since our business is consumer-driven, your agent will provide a level of service and care with which many large carriers cannot compete.

Ease of service

Our local, independent insurance agency can service your insurance policies, so if there is a problem there is only one number to call if you have questions about your policy. Your agent also lives in your area so we are able to be honest and let you know if you really need specialty coverages like flood or earthquake.

Adaptability

Did you get a new car, buy a house or get a boat insurance policy? Your local, independent agent can assist you with all of that. Your agent is able to quote multiple types of insurance coverage like personal umbrella or business insurance as your needs change over the years. We can also update your existing policies with ease.

No Jargon

Your local, independent insurance agent is an expert when it comes to the insurance world. If you are confused to the meanings of Comprehensive, UMBI, PIP or any of the other coverage options, your agent will be able to explain your coverage in plain, easy-to-understand language. When you purchase any type of insurance, there are a lot of ins-and-outs to consider, your agent will be there to walk you through your coverage and make sure that you understand what may or may not be covered.

We have it all

It bears repeating: a local, independent insurance agent is a one-stop shop. We offer auto, home, boat, motorcycle, renters, flood insurance and the list goes on. If you are looking for a coverage that they do not offer, your local, independent insurance agent can recommend a carrier who can assist with your needs.

If you are in need of an insurance policy, call . We can help you find affordable coverage for your auto, home or business. Get a free insurance quote today.