Meet The Team
Ryan Reynolds, CLU
Ryan joined Grimes Insurance Agency as the Principal and President in 2019. Prior to joining Grimes Insurance, he was an Executive for State Farm Insurance for 16 years. Prior to his time on State Farm’s leadership team, Ryan was an agent in the Houston area. While an agent, he earned the prestigious Presidents Club award (top 5% out of 18,000 agents) every year he was an agent and was a Top 100 agent.
Ryan is a graduate of the University of Texas at Dallas. He also earned his Charter Life Underwriter (CLU) designation from the American College of Financial Services. He earned both his Property and Casualty License and his Life and Health license and holds both a Series 6 and 63 Securities Licenses.
Ryan is passionate about community service and enjoys being involved in and serving the community. Ryan is involved with the South Plains Food Bank, The Independent Insurance Agents of Texas association and the Independent Insurance Agents of West Texas association.
Ryan and his wife Shaunna have been married for 18 years and together they have four children. Emmerson (15), Camden (12), Zachary (9), and Leni (5). Ryan, Shaunna and their kids are all avid tennis players and love Texas Tech sports.
Marianna Grimes-Chapman is the daughter of our founder, Lester Grimes. She grew up right here in Lubbock, TX and attended Coronado High School then graduated from The Caruth School of Dental Hygiene in Dallas. After a short stint as a Dental Hygienist, her father, Lester talked her into joining Grimes Insurance Agency. Here is where Marianna found her passion. She has been here at Grimes Insurances since 1984 and has loved every minute of it. She takes great pride in building relationships and helping customers make informed decisions about their insurance needs.
Marianna earned her Life and Health license in 1984 and her Property and Casualty license in 1985. She has been very involved in her community and industry throughout the years by serving as Past President (twice) of the Independent Insurance Agents of Lubbock, different State insurance committees, and has served on Agent Advisory Councils for various insurance companies. Currently she serves on Safeco’s Agency Advisory Council.
Marianna married Jerry Chapman in 1985 and together they have three children. Her oldest son is a recruiter for Texas Tech University. Her daughter, a Dentist in the Ft. Worth area and their youngest son works at Grimes Insurance in the Sales Department. Marianna and Jerry have three beautiful grandchildren and they both are avid tennis players and love spending time in the Mountains.
Personal Lines – Customer Service Manager
Brenda is originally from Staunton Virginia and Oakland California. She married her husband, Tom in 1975 and they came to Lubbock in 1979. Brenda and Tom have one son, Philip, who has blessed them with 3 beautiful granddaughters. Alexis, Karys, and Blythe. Before life got busy with grandchildren, Brenda enjoyed playing golf, but now spends her free time chasing grandkids and taking them on trips.
Brenda earned her Life and Health License in 1984 and her PropBrenda has been with Grimes Insurance Agency for 20 years. Prior to working at Grimes, she spent 15 years with other agencies in Customer Service. Brenda loves the family atmosphere here at Grimes Insurance Agency and can’t imagine being anywhere else.
Personal Lines – Sales Manager
Angela (Angie) is the Personal Lines Sales Manager at Grimes Insurance Agency and has been with us since 2012. She earned her undergraduate degree from Texas Tech University and has a background in customer service & sales. While serving in many capacities within the agency, Angela earned her Property and Casualty license in 2012.
In pursuit of professional development, Angela has served in several different positions in the Lubbock Insurance Association including President, Vice President, & Charity Chair. She is also part of the Women’s Leadership at her church. Angie enjoys spending time with her family, especially her husband–O’Jay, her son–Charlie, and their 4 dogs and cat. She is an avid reader, and loves watching any type of Texas Tech sports, & eating with the Grimes family!!
Commercial Lines – CSR
Jennifer was born and raised right here in West Texas. After High School she attended Wayland Baptist University where she majored in Psychology. Jennifer began her career with Grimes Insurance Agency in 2018 and is member of our commercial team where she handles things such as billing and helps customers with their commercial accounts as they renew.
Jennifer has four daughters who she loves spending time with. They spend much of their time playing and enjoying softball.
Quinetta (Quinn) Copeland
Personal Lines-Sales Executive
Quinetta was born in Mineral Wells, Tx, but has spent most all of her life in New Deal, TX. She joined Grimes Insurance Agency in 2014 as a Sales Executive and continues to love and excel in that role. Quinetta holds a Property and Causality License which she earned in 2016.
In her spare time, she loves to cook out, relax and spend time with her family. Quinn is married to Glenn and they have two children, Blake and Derek, and two daughters-in-law, Katie and Lynsey. They also have one Grandson, Easton, and three spoiled Cocker Spaniels.
Relationships are the most important thing to Quinn along with laughing. She’s all about loving people, which is obvious once you meet her. Once you meet Quinn, you’ll have a friend for life.
Marketing Director & Personal Lines – Executive
Cole earned his B.A in GIS (Geographical Information Systems) from Texas Tech University, and is the Marketing Director and Insurance Rater at Grimes Insurance Agency. Prior to graduating from Texas Tech, Cole served our county in the United States Air Force from 1999-2003. Since graduating in 2009, he has been helping develop the business and our online presence.
To better help customers, Cole earned his Property and Casualty license in 2018. Outside the office, Cole is an avid fisherman and loves fishing the banks of Lake Alan Henry at the crack of dawn. He also loves spending time with his family, especially his nephew Kyler as much as he possibly can.
Commercial Lines – Manager
Sonya began her insurance career in 1980 when she worked for Aetna Insurance who Grimes Insurance Agency was a Premier Agency for. Twenty-four years later, she Joined Grimes Insurance Agency part-time which later turned into a full-time position. During this time Sonya earned her ACSR (Accredited Customer Service Representative) and AAI (Accredited Advisor in Insurance) designations. She also earned her Property and Casualty license in 2009.
Outside of work, Sonya loves long walks…. down the aisles of Dillard’s (she is a shop till you drop shopper), spending as much time as possible with her family ridding dirt bikes and ATV’s, camping (more glamping than camping) and especially hanging out with her grandbabies.
Commercial Lines – Executive
Ryan was born in Amarillo and lived there until he moved to Lubbock in 2014. After high school he obtained an associate’s degree from Amarillo College in 2010. Prior to joining the Grimes Insurance Agency, he was a radiologic technologist in Amarillo before beginning a career as a lithotripsy technologist and moving to Lubbock which later took him to the Dallas Ft. Worth area. Ryan earned his Property and Casualty license and joined the Grimes Insurance Agency in 2020.
Ryan is married to his high school sweetheart and has two beautiful daughters. He enjoys going camping, being outside with his girls, and is an avid movie lover. Ryan is a life-long Texas Tech fan and is one of those people that has never met a stranger.
Personal Lines-Sales Executive
Linda was born and raised in Germany. After graduating from Schweinfurt Germany Beruf Schule, she decided to venture off to California to marry a military man to start a family. Due to the military life, she’s traveled and lived lots of different places. Her three daughters were all born in different states.
Her and her family decided to put down roots in Lubbock, but Germany will always be her first love.
Linda has been selling and servicing insurance since she received her Property and Casualty and her Life and Health licenses in 2009. She specializes in auto, home and life insurance. Linda joined Grimes Insurance Agency in 2017 and is a Sales Executive in the Personal Lines Sales Department. Linda’s passion is helping customers find a great combination of coverages for less money without compromising coverages.
Linda loves spending time with her family, enjoying the outdoors, wood crafting, and plants.
Sasha R. Prosser
Personal Lines – Assistant
Sasha was born, raised and lived all her life right here in Lubbock, TX. She has been with Grimes Insurance since 2019 and serves as our receptionist. Sasha is married to her wonderful husband, Ted. Together they have an amazing 22-year-old son, Chandler who is graduating from Texas Tech in 2019.
Outside the office, Sasha enjoys playing tennis, golf and horseback riding.
Personal Lines – CSR
Susan was born and raised right here in Lubbock, Tx. She had a short stint in college at Trinity University in San Antonio, TX then came back home to Texas Tech before getting married and starting her family.
Susan is married to the love of her life, Jim. Together, they have three children.
Susan joined Grimes Insurance in 2014 and earned her Property and Casualty licenses. She loves her job and the people she works with. Susan enjoys reading and spending time with friends and family. She is an avid sports watcher and a huge Texas Tech Red Raider fan. Her oldest and youngest children are both graduates of Texas Tech and her youngest is currently a recruiter for Texas Tech university.
Personal Lines – CSR
Stormi was born and raised in Hobbs, NM where she was homeschooled. Stormi moved to Lubbock when she married her husband, Baron. Stormi joined Grimes Insurance Agency in 2018 and works as a Customer Service Representative in the Personal Lines Department. She earned her Property and Casualty license in 2018.
Stormi enjoys shopping, traveling, going to the movies, and spending time with her many nieces and nephews.
Commercial Lines – CSR
Rebekah (Becky) was born and raised in Hobbs, NM where she graduated high school and attended New Mexico Junior College. Becky moved to Lubbock in 2015 and has enjoyed meeting new people. Becky joined Grimes Insurance Agency in 2019 and joined our commercial team in early 2020.
Becky has three children. Troy, Hunter and Madison. She enjoys spending time with family and friends, reading, attending concerts, going to the lake and traveling.
Personal Lines – Sales Executive
Niki was raised right here in Lubbock. She attended Lubbock High School and because she comes from a whole family of Red Raider Alumni, she too attended Texas Tech University. Niki joined the Grimes Insurance Agency in 2018 as a Sales Assistant. She received her Property and Casualty license later that year and was promoted to a Sales Executive specializing in re-marketing soon after.
Niki recently got married and is now expecting their first child in late 2019, a baby girl. Niki and her husband have two fur babies that they spend time with as much as they can. She enjoys reading, spending time with her niece and nephew, and coaching soccer.
Personal Lines – Sales Executive
Pam was born in Monterey, CA but had the opportunity to live in several places including Georgia, Germany, California, and Texas. Her dad served 22 years in the United States Army and decided to retire in Texas. She recently moved to Lubbock from Seminole where she was selling and servicing insurance in personal and commercial lines. Pam received her Property & Casualty insurance license for Texas and New Mexico in 2010. She is also a Notary Public for the State of Texas. She joined Grimes in 2019 as a Sales Executive for personal lines.
Pam has 3 beautiful children. Breanne, Avery and Mason. She enjoys spending time with her kids and family as well as traveling, attending sports games, concerts, reading and livestock showing with the kids.
Life Insurance Specialist
Kate was born in San Angelo but, grew up in Amarillo. A West Texas girl through and through. She moved to Lubbock in 2014. After graduating high school, she attended Amarillo College before choosing to stay home with her daughters once they were born. Prior to joining Grimes Insurance Agency, Kate had worked in several fields from banking to retail management. Kate earned her Life and Health license and joined the Grimes team in 2020. Kate is married to her high school sweetheart and they have two beautiful daughters together. She enjoys camping, running, riding 4-wheelers, time with her family and won’t pass up a good book.
Personal Lines – Sales Executive
Brianna was born and raised right here in West Texas. She has been in the Insurance business since 2016 and holds her Property Causality License. She joined the Grimes Insurance Agency in 2020 and serves as a Sales Executive in the Personal Lines Sales Department.
Brianna has a beautiful baby girl named Paisley. She enjoys spending time with her daughter and family as well as boutique shopping, concerts and Texas Tech Football.
Rebecca was born and raised here in West Texas, later she moved to Bryan/College Station where she lived for 16 years, attended Blinn College majoring in Information Technology Business Management. While there she volunteered in the Adult Continuing Education Classes. She loved and helping adults get the education they needed and watching them earn their GED. Rebecca loves meeting and talking to people from all walks of life and especially loves her Grimes Family!
Rebecca’s personal motto is “You’re never fully dressed without a Smile”.
Hallie has been with Grimes Insurance Agency since 2016 and loves working here because she gets to meet a lot of people and gets to establish a personal connection with each customer.
Marketing Director/ Public Relations
Angela (Angie) was born in Albuquerque and moved to Lubbock at the age of 10. She graduated from El Paso Coronado after moving there during junior year of high school. Angie then moved back to West Texas, to attend Texas Tech University. She has been in the medical field for approximately 26 years, even earning a Paramedic degree from South Plains College in 2011. Angie enjoys meeting new people and building personal outside relationships to help others in any way she can.
She joined Grimes Insurance in March 2021, to expand her horizons. She is open to accepting new challenges outside of medicine in assisting individuals on a different level of “care.” Her motto is, “be kind to one another, you never know the answer, if you do not try or ask questions.”
Angie has a 20 year old daughter, Alyssa Hamilton, that enjoys golf. Angie enjoys spending time with her daughter, family/friends and boyfriend Shannon. Angie has played tennis since the age of 10 and enjoys her close group of friends within the local tennis community. She also continues to play weekly as well as tournament play. She also enjoys Texas Tech Football tailgates, TTU Basketball and Baseball.
Office Receptionist / Coordinator
Sandy graduated from UT-Austin with a BSN degree and went on to work as a registered nurse in intensive care and emergency medicine, later working with national health insurance providers developing clinical guidelines and outreach communications. Her career then turned to communications and editorial for various publishing and energy companies and owning her own company for eleven years. She is passionate about helping people and customer service, and is excited to be the newest member of Grimes Insurance care team.
When not working, Sandy and her husband share their love of the outdoors and hiking, picnics, gardening, antiquing and exploring rural small towns. She loves to cook and bake, and continues to give her time to volunteer work, research and writing.