Agency Staff

THE CORPORATE OFFICERS

Marianna Grimes-Chapman, President & Chairman of Board Manages the Personal Insurance Department of the agency.  She has her CIC (Certified Insurance Counselor) designation having been in the insurance industry since 1980.  Since joining Grimes Insurance Agency, Inc. she has served on local and state insurance committees and has served as President of the Independent Insurance Agents of Lubbock.

Sharon Duncan,  General Manager & Sr. Vice-President manages agency operations and performs accounting duties.  She has her ACSR (Accredited Customer Service Representative) designation having been with Grimes Insurance since 1982. She is a member of the Independent Insurance Agents of Lubbock and has served as President of the Lubbock Insurance Association twice as well as holding all offices and many committee chairman positions. She has also served as Regional Director and has chaired and served on many committees for the state organization, Federation of Insurance Women of Texas.

CUSTOMER SUPPORT

Sonya Murphy joined the staff of Grimes Insurance Agency in 2004.   She works as Commercial Lines Executive Assistant to Richard Duncan, and has her ACSR designation (Accredited Customer Service Representative).

Miranda Murphy has been with Grimes Insurance Agency since 2010 working as Assistant Customer Service Representative in the Commercial Department.

Brenda Richards has worked in insurance since 1984 joining Grimes Insurance Agency in 1999. She works as Personal Lines Executive Assistant to Marianna Grimes-Chapman, Personal Lines Manager. She has her ACSR (Accredited Customer Service Representative) and PIWT (Professional Insurance Woman of Texas) designations.

LaChell Jesko  joined the Grimes Insurance staff working as Personal Lines Customer Representative.

Susan Smith was added to the Grimes Insurance staff in 2014 working as Personal Lines Customer Representative.

Sherry Davidson has worked in insurance since 1992 and joined Grimes Insurance Agency in 1993. She serves as Receptionist and Assistant Personal Lines Customer Service Representative. She has her ACSR (Accredited Customer Service Representative) and PIWT (Professional Insurance Woman of Texas) designation.

SALES

Richard Duncan, Vice-President and Commercial Lines Manager,   has worked in insurance and with Grimes Insurance since 1995.  His experience prior to that time was in direct sales and business management.

Cynthia “Susie” Trusty has worked in insurance since 1985 and joined Grimes Insurance in 1998. She is a Personal Lines Executive Assistant working closely with Marianna Grimes-Chapman, Personal Lines Manager. She has her ACSR (Accredited Customer Service Representative) and PIWT (Professional Insurance Woman of Texas) designation.

Angela Barbee  joined Grimes Insurance Agency in 2012 as Sales Executive working closely with Marianna Grimes-Chapman, Personal Lines Manager.

Annie Thomas began working at Grimes Insurance as Sales Executive in 2014.

Quinetta Copeland joined Grimes Insurance Agency as Sales Executive in 2014.

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1651 Broadway St.
Lubbock, TX 79401
806-762-0544
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